pk944 Privacy Policy

pk944 is an internationally licensed online casino and sports betting platform operated under an international gaming licence framework and built specifically for Pakistani players. References to "pk944", "we", "us", or "our" throughout this Privacy Policy refer to the operating entity behind the pk944 brand and the platform accessible at pk944.org.

This Privacy Policy applies to all personal data collected through your use of the pk944 website, mobile platform, customer support channels, and any associated services. It applies to registered account holders as well as unregistered visitors who browse pk944.org.

pk944 collects personal data through several channels: directly from you when you register or use the platform, automatically through your device and browser, and from trusted third-party verification partners during the KYC process. The specific categories of data we collect are set out below.

• Full legal name as it appears on your CNIC
• Date of birth (used for age verification — pk944 is strictly 21+)
• CNIC number and a copy of your CNIC or other government-issued photo ID
• Pakistani mobile number (used for OTP verification and account security)
• Email address
• Residential address (city, province — e.g., Karachi, Lahore, Faisalabad, Islamabad)

• Payment method details (JazzCash account number, EasyPaisa mobile wallet, HBL/UBL/Meezan Bank account reference, SadaPay handle, Visa/Mastercard card details, USDT TRC20 wallet address)
• Deposit and withdrawal transaction history
• Account balance and bonus wallet history

• Game history (slots played, bets placed, results, stake amounts in PKR)
• Login timestamps, session durations, and session frequency
• Pages and features accessed within the pk944 platform
• Responsible gaming tool usage (deposit limits set, cooling-off requests)

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Cookie identifiers and similar tracking technologies
• Referral source (if applicable) and platform entry point

• Content of live chat conversations with pk944 support staff
• Email correspondence sent to or received from pk944
• Feedback forms, survey responses, and complaint records

Every piece of personal data that pk944 holds about you is processed for a specific, documented purpose. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The table below summarises our primary data processing activities:

pk944 will only send you promotional emails, SMS messages, or push notifications if you have explicitly opted in to receive them during registration or through your account settings panel. You can withdraw your marketing consent at any time by updating your notification preferences in your account settings or by contacting support. Withdrawal of marketing consent will not affect your ability to use the pk944 platform.

pk944 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:

• Contract Performance: Processing is necessary for pk944 to fulfil its obligations to you as a registered account holder — including processing deposits, settling bets, and providing customer support.
• Legal Obligation: Certain processing is required by the terms of our international gaming licence, including KYC identity verification, age verification, and AML transaction monitoring. pk944 cannot waive these requirements on behalf of any individual player.
• Legitimate Interest: We process certain data to pursue our legitimate interests in operating a safe, fraud-free, and commercially viable platform — including security monitoring, abuse detection, and platform analytics. We have assessed these interests against your rights and found them to be proportionate and non-overriding.
• Consent: Where pk944 relies on your consent as the legal basis — primarily for marketing communications — you have the right to withdraw that consent at any time without penalty.

pk944 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the specified purpose.

To process your deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Visa/Mastercard, or USDT TRC20, pk944 must share relevant payment details and your name with the applicable payment service provider. These providers are bound by their own data protection obligations and are not permitted to use your data for any purpose beyond processing the specific transaction.

pk944 works with licensed, specialist identity verification service providers to perform KYC checks including CNIC verification. Your identity documents are transmitted to these partners over encrypted channels and are not retained beyond the period required for the verification process and applicable record-keeping obligations.

Third-party game providers whose titles appear in the pk944 casino lobby may receive anonymised or pseudonymised session data necessary to deliver the game experience, settle game outcomes, and maintain RNG certification records. These suppliers do not receive your full name, CNIC, or payment details.

pk944 may be required to disclose your personal data to regulatory bodies, gaming licence authorities, tax authorities, or law enforcement agencies where required by law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity. pk944 will comply with all valid legal requests but will seek to notify affected players where permitted by law and operationally feasible.

pk944 retains your personal data for as long as your account is active and for a defined period after account closure, in line with our legal and regulatory obligations. The retention periods applicable to different data categories are as follows:

When retention periods expire, pk944 securely deletes or anonymises the relevant data so it can no longer be linked to any individual. Anonymised aggregate data may be retained indefinitely for statistical and platform improvement purposes.

pk944 employs a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our key security measures include the following:

• Encryption in Transit: All data transmitted between your device and pk944 servers is protected using TLS 1.2 or higher (256-bit SSL encryption).
• Encryption at Rest: Sensitive data stored on pk944 servers — including CNIC data, payment details, and passwords — is encrypted at rest using AES-256 encryption.
• Password Hashing: Account passwords are never stored in plain text. pk944 uses strong one-way hashing algorithms with unique per-account salts.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA via their registered Pakistani mobile number. OTP codes expire after five minutes and cannot be reused.
• Access Controls: Internal access to player data is strictly limited to pk944 staff who require it for their specific role. Access is governed by a least-privilege policy and audited regularly.
• Penetration Testing: pk944's platform undergoes regular independent security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: pk944 maintains a formal data breach response procedure. In the event of a breach affecting your personal data, we will notify affected players and relevant authorities within the timeframes required under applicable regulations.

pk944 uses cookies and similar tracking technologies on the pk944.org website and platform to deliver a functional, personalised, and secure experience. This section explains what cookies we use and how you can manage them.

Cookies are small text files placed on your device by a website you visit. They are widely used to make websites function correctly, remember your preferences, and provide analytical data to website operators. pk944 uses first-party cookies (set by pk944 directly) only — we do not embed third-party advertising or social media tracking cookies.

You can manage optional cookie categories through the pk944 Cookie Preferences panel, accessible via the footer of the platform. You may also control cookies through your browser settings — please refer to your browser's help documentation for instructions. Note that disabling strictly necessary cookies will prevent the pk944 platform from functioning correctly and may prevent you from logging in to your account.

As a pk944 account holder, you have meaningful rights over your personal data. pk944 is committed to honouring these rights promptly and without unnecessary barriers. Your rights are summarised below:

pk944 employs multiple layers of age verification, including date of birth collection at registration, CNIC verification (which confirms age as part of the KYC process), and ongoing transaction monitoring. Any account discovered to belong to a person under the age of 21 will be immediately closed, all associated data will be deleted, and any deposits will be refunded to the originating payment method.

If you are a parent or guardian and have reason to believe that a minor has accessed pk944 and provided personal data, please contact our support team immediately at [email protected]. We will investigate and take appropriate remedial action without delay.

pk944 operates as an internationally licensed platform. This means that your personal data may be processed or stored on servers located outside of Pakistan. Where such international transfers occur, pk944 ensures that adequate safeguards are in place to protect your data to a standard equivalent to or exceeding that which applies within Pakistan.

Safeguards we apply to international transfers include contractual data protection clauses with all third-party processors located outside Pakistan, technical security controls including encryption in transit and at rest, and periodic audits of international processing partners. We do not transfer your data to jurisdictions that do not provide an adequate level of data protection without appropriate additional safeguards in place.

pk944 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of our platform and services. All changes will be published on this page at pk944.org/privacy-policy with a revised "Last Updated" date at the top of the document.

Where changes are material — meaning they significantly affect how we process your personal data or the rights available to you — pk944 will notify you directly via your registered email address or via an in-platform notification at least 7 days before the changes take effect where operationally feasible. Continued use of the pk944 platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how pk944 is protecting your information. Archived versions of previous Privacy Policy documents are available on request by contacting our support team.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way pk944 handles your personal data, we strongly encourage you to contact us directly in the first instance. Our support team is available 24/7 via live chat on the platform and can escalate privacy-related matters to our Data Protection Officer (DPO) as required.

pk944 aims to acknowledge all privacy-related communications within one business day and to resolve all substantive requests within 30 calendar days of receiving sufficient information to process them. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection or gaming regulatory authority applicable in your jurisdiction.